COMMON QUERIES

The Info You’re After

ARE WE RESPONSIBLE FOR LOST/STOLEN PACKAGES?

LOST/STOLEN PACKAGES

  • We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced. 

  • All Packages come with a Tracking number. USPS updates their system every time they put their hands on your package. 

  • If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office via WWW.USPS.COM

WHAT ARE THE PAYMENT OPTIONS?

  • Via Online


  • Cash App $PYTCHAN


  • PayPal


  • Apple Pay


WHAT IS YOUR RETURN POLICY?

  • SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL. NO CANCELLATION!!! 

  • Returns are only accepted when you have received the wrong items.